Model We Fix
PlayStation 3 Controller Is Not Connecting
Occasionally PS3 users experience a problem where the controller will not connect or will not sync with the system. When the PlayStation 3 controller is not connecting, the gamer or user is unable to use the controller to play games, because the unit does not responding to the commands from the controller. Sometimes this problem is easily solvable. There are two different potential solutions which do not require a professional technician. The best thing to do is to try trouble shooting. If it's a wireless controller it could be the batteries. If it is a wired controller it could be not properly plugged into the system. If it is neither of these things there are two more techniques to try before bringing it in for repairs. The first is to reset the controller. The controller has memory inside and sometimes that memory get s jammed, so at the back there is a tiny whole that a thin object such as a paper clip can be put through. Doing this will reset your controller and may alleviate your problem. If this does not work the second thing to do is to reset the PlayStation 3 back to its default settings. You do so by holding the power button until you hear 3 consecutive beeps. If both of these don't work, it is time to bring your gaming unit to a professional repair center.
If you have troubleshooted the previously suggested actions, and received no results then it is an internal issue. The main cause for an internal issue with the blue tooth area inside the console called blue tooth computer processing chip on the circuit board (CXM-1500) has been damaged. Damage to this area of the unit is usually caused by water damage (general name could be any liquid). This could happen from carrying the unit in from outside when raining, or from spilling a beverage on the unit. The process of repair for the PlayStation 3 controller not connecting issue is to replace the CXM-1500. Unless the motherboard itself is damaged as well, the PS3 controller not syncing has a very high success rate for repairs. Most online tutorials or blogs will recommend heating the internal parts for different amounts of times. There are actually cycles for heating for different parts of the inside, and the amount of time for the cycle is one of the key differences between a professional and longer lasting repair, versus an amateur repair or a 'quick fix.' Some of the online tutorials will help you fix your PlayStation 3 temporarily but can lead to more future problems, a lot of times more severe than the previous problem. It is also possible that the amateur repair can cause long term damage to your motherboard. This is why the best method to fix the PS3 controller not connecting problem is to take it to a professional repair center that offers warranties and has the proper machinery to fix the units properly.
At Gametecs we specialize in repairing the PlayStation 3 controller not connecting problem. In most cases after we repair a PS3, we never see the unit again. For all PS3 repairs we offer a 90 day warranty, and customers can purchase a 1 year warranty for an additional $20. Our technicians have decades of professional experience combined in the video gaming repair industry. We are located in the Greater Toronto area close to the intersection of Keele and Finch.
