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Microsoft Xbox 360 DVD Drive Scratches Discs

One of the main flaws with the 360 was found in its original model. The problem of Microsoft XBox 360 DVD Drive scratches discs is one of great concern. The newer console called the 'Super Elite,' is the only console right now to not have this issue. For the previous consoles, many gamers report that after placing their disc in the drive, they have played the movie or game, moved the console upon ejection have discovered that their game was scratched, sometimes to the point of no return. In addition, some consumers have reported that the disc drive makes a loud buzzing sound when the disc is spinning and can hear the scratching.

This issue is another instance of Microsoft's documentation being sufficient to help gamers understand what is going on. Even though they may have not fixed the 3 red lights error well enough, disc scratching is a topic that they took an immediate stance. A warning about the Microsoft Xbox 360 DVD Drive Scratching Discs is included in the owner's manual that comes with the console. The warning states something similar to "do not move, bump, tip or jar the console when a game is in the DVD tray." The reason for this warning is that Microsoft did not include any pieces to hold the DVD/CD in place during its operation. Many DVD companies and CD player manufacturers employ the same method of manufacturing.

The disc scratching problem has been investigated by numerous bodies including 'The European Commissioner for Consumer Protection,' 'Kassa,' 'The Llamas Adventures,' and a few more smaller or private groups. Microsoft had begun in 2007 to curve the controversy where they will replace upto 10 games or discs for the price of $20 plus shipping, however one time per console. They still believe the end user is at fault due to warnings in the manual stating not to touch the console while there is a disc inside. Users experiencing this issue should not be alarmed; it is a proven and documented problem that occurs with all of the older generation Xbox's. While this is a manufacturing issue we are able to modify the drive slightly to make so your games won't scratch. Overall the unit was not designed to be moved while turned on and after we modify it, we still recommend that while it is playing a Dvd, game or CD, not to move the console.

At Gametecs we specialize in repairing the Microsoft Xbox 360 DVD Drive scratches discs problem. In most cases after we repair an Xbox 360, we never see the unit again. Our disc drive modification has a very high success ratio. For all Microsoft repairs we offer a 90 day warranty, and customers can purchase a 1 year warranty for an additional $20. Our technicians have decades of professional experience combined in the video gaming repair industry. We are located in the North York area of Toronto close to the main intersection of Keele and Finch.